Customs clearance of a postal parcel after delivery
If an undeclared postal parcel has been delivered to your home address, you must clear the parcel afterwards by sending Customs a free-form request to clear the consignment.
With the request, please enclose the order confirmation or the invoice – as well as the certificate of origin (scanned), if applicable – and send it primarily to the e-mail address kirjaamo(at)tulli.fi
or to the address:
P.O. Box 512
Always provide your personal identity code in full or your Business ID in the request.
Also provide the following details:
- date of arrival of the consignment and whether it arrived by post or was delivered by courier
- country of dispatch and country of origin of the goods
- for determining the commodity code, a full goods description in Finnish and purpose of use of the goods.
When Customs has processed your request, you will be sent a customs clearance decision on the matter to the address you provided in your request. Your request will be processed in approximately 1–2 months.
Points to consider