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Changes in Customs’ systems on 25 November 2017 - Information for online declarants

10.11.2017 8.00
Press release

Customs’ systems will be updated with new versions on 25 November 2017. Online declarants are asked to note the following changes to user interfaces.

Export Declaration Service

Improved features:

  • The exit confirmation (Ret. exp.) under ‘Data on the item to be cleared’ has been removed from the online export declaration.

No changes will be made to other Customs’ online declaration systems.

More information

Online declaration support: Tel. 0295 5206 (private customers) tel. 0295 5207 (business customers)

We apologise for any delays caused by the upgrade which may slow down the services during the update and in the days following it.

Are you having problems submitting an online declaration? You can order Customs’ disruption notices directly to your email.

Customer notice